FAQs

General FAQs

Itaberco is more than just a name—it’s a part of our story. The name comes from a blend of Ita (short for Italy, reflecting Italian influences), Ber (short for Berj, the name of our founder’s son), and Co (for company). Fun fact: Berj is now our President, and he’d probably be mortified to know we’re telling the world that his name is literally in the company name. But we think it’s a pretty sweet legacy—just like the products we create.

Itaberco is a family-owned manufacturer of premium dessert and beverage ingredients. We specialize in clean-label soft serve and frozen dessert bases, flavor compounds, beverage syrups, and pastry premixes, all crafted to help chefs, foodservice professionals, and manufacturers create standout products with consistency and ease.

At Itaberco, it’s not just one thing that sets us apart—it’s the powerful combination of our three core strengths:

  1. Exceptional Quality – We never compromise on quality. From sourcing premium ingredients to our rigorous production standards, everything we make is crafted with care, precision, and a deep passion for food.
  2. Made in the USA – All of our products are proudly manufactured at our facility in Maryland. That means faster turnaround times, consistent availability, and the assurance of domestic production standards and safety.
  3. Custom Innovation & Development – We work closely with our partners to create custom solutions, whether it’s a unique flavor compound, a signature dessert concept, or adapting an existing product to meet your needs. Our in-house R&D and culinary teams thrive on collaboration and creativity.

While some companies may offer one or two of these qualities, Itaberco brings all three together under one roof. That combination is what makes us truly different—and why our customers trust us as a partner, not just a supplier.

All of our products are proudly manufactured in our SQF-certified facility located in Maryland, USA.

Yes! Our production facility is SQF (Safe Quality Food) certified, which ensures the highest level of food safety and quality assurance.

Yes, all of our products are certified kosher.

Yes. Many of our products are formulated with clean label ingredients—free from artificial colors, flavors, and preservatives—making them ideal for operators seeking all-natural menu options.

Product FAQs

We offer a wide range of ingredients including flavor compounds and pastes, soft serve and frozen yogurt bases, custard and gelato premixes, beverage syrups, glazes, fruit fillings, and baking mixes—all designed for versatility and performance in professional kitchens.

Our frozen dessert mixes are dry and shelf-stable, offering convenience, consistent quality, and clean label options. They’re perfect for soft serve machines, batch freezers, and customized frozen desserts.

Yes! Our R&D team can work with you to develop custom products tailored to your specific needs, whether you’re launching a new concept or expanding your current menu.

Most of our dry mixes have a shelf life of 24 months when stored in a cool, dry place. Specific shelf-life details are listed on each product’s packaging and spec sheet. Our flavor compounds, syrups, fillings, toppings and sauces have a shelf life of 12-24 months, depending on the flavor.

No, our products are shelf-stable and do not require refrigeration, even after opening. Always refer to individual product instructions for best storage practices.

Ordering & Shipping

You can place an order through one of our authorized distributors or if you are out of network, reach out to our sales team directly at sales@itaberco.com. We’re happy to help connect you with the best purchasing option for your region.

Minimums may vary depending on the product and ordering channel. Reach out to our team for specific details based on your needs.

We ship throughout North America and work with a network of regional distributors for fast, efficient delivery. Contact us for international shipping inquiries.

Orders typically ship within 1–3 business days. Delivery time will depend on your location and method of shipping.

Long answer short, it depends. Please contact us directly for international orders.

Samples & Demos

Absolutely. We provide samples to qualified foodservice professionals, chefs, and businesses looking to explore our product line. Reach out to your sales rep, fill out our contact us form, or contact us at sales@itaberco.com.

Yes. We offer both virtual and in-person demos through our corporate pastry chef, beverage specialist, and technical sales team. We also provide hands-on training at our State-of-the-art Test and Innovation Kitchen in Maryland.

Yes! Our team is happy to help guide you toward the right solution based on your operation, equipment, and goals. Just reach out and we’ll connect you with a product specialist.

Using Our Products

Our soft serve and gelato mixes are easy to use—just add water (or dairy, depending on the mix), blend, and pour into your machine. Instructions are included on every label, in our recipe handbooks and we’re happy to walk you through best practices.

Our products are compatible with most commercial soft serve machines, batch freezers, and frozen beverage machines. We can help you tailor your mix usage to your existing equipment.

Yes. Many of our mixes are designed to work in both soft serve and batch freezer applications. We can help you choose the right product and method for your menu.

Yes. Our in-house corporate pastry chef and beverage specialist are available to provide guidance, develop custom recipes, and inspire seasonal menus and LTOs.

For Distributors

We’d love to connect with like-minded partners. Reach out to us at sales@itaberco.com and our team will follow up to explore a potential partnership.

Yes. We provide sales tools, training sessions, and product demos to help distributor reps confidently present and sell our products.

Absolutely. We offer product images, social media content, and other marketing support to help you promote the Itaberco line effectively.

Custom Projects & R&D

Yes. Itaberco offers private label and co-manufacturing services for brands and operators looking to bring unique products to market with a trusted partner.

Yes. Our experienced R&D team works closely with clients to develop custom flavor compounds, dessert mixes, or baking bases to meet your specifications.